Repairs for blanks 6 years old and under are subject to an admin service fee of NZ $70 plus return shipping (note, if your repair is for an older model SVU (S7 Surf) with length greater than 240cm, there will be an additional freight charge required).
Repairs or replacement parts for blanks that are 6 or more years old are supplied at standard part rates. For example, a tip on a 4pc blank will be 25% of the current blank cost. Please email our support helpdesk to request a part for a blank older than 6 years.
We need to have the last 75-100mm (3-4″) of each end of a broken section posted to us. This way we can match colour accurately, and ensure the fit lengths are correct.
IMPORTANT: When shipping parts to us, please mark the shipment as ‘Repairs’ with No Commercial Value (NCV).
Air Post is the best way to get small parts to us.
Our Postal address is: PO Box 28794, Remuera, 1541, Auckland, New Zealand, P:+64 9 4803015
Thomas Malmgren (verified owner) –
It was a bit narrow.made a little adjustment.Works great
Peter C. (verified owner) –
It’s tough to match the paint on a 5-6 year old blank. The replacement section I would call cobalt, but the original had more of a purple tint to it. Besides the color, the blank was perfect and the top section fit perfectly.
Graham Holmes (verified owner) –
As usual the fit etc was perfect. Sending a whole section to a po box becomes problematic . Would rather see it change to actual physical address
Michael (verified owner) –
fits a little tighter than original section. however, I did not send in any parts of the rod, and I took the measurements with a digital caliper. it was most likely my measurements that contributed to the fit. haven’t wrapped it yet, but it should function just fine.
Carson Coatney (verified owner) –
Took a little longer than quoted but response time, customer service and product were a 5!
Dave (verified owner) –
Section is a good fit and colour correct but it took a bit long to get it.
Gary R (verified owner) –
Rod sections are great. Color matched perfectly.
FRANC REBEUSEK (verified owner) –
As I purchased 2 sections to replace broken ones and obviousely the measurments made by me weren’t precise as should be (after all new sections look somehow different comparing the rest of the old rod) I’m satisfied with them i.e. with my new/old fly rod. Tight lines, Franc